Cloud Contact Center
Cloud Contact Center

Best Call Center Software | 2017 Reviews and Prices : Page 1

What is Best Call Center Software | 2017 Reviews and Prices?

As customers are now connecting with businesses through different digital channels, a contact center needs to streamline its technology to ensure better customer experience. A cloud contact center software helps customer contact centers like BPOs, KPOs, IT helpdesks, emergency desks, etc. handle inbound and outbound communication efficiently.

With the help of a cloud contact center software, contact centers providers can improve the quality of their interaction with customers in a cost-effective manner.

It is quite helpful in tracking contact information, routing it to the right person and gathering all relevant information with ease.

It removes the burden of managing complex IT infrastructure and telephony networks for providing the best customer service. So, businesses are shifting their customer contact information and details to the cloud, and are focusing more on their core functionalities.

If you’re looking for the best option of  Cloud Based Contact Center Solution for your IT Helpdesk, BPO, KPO, Emergency Desk, Technical Support requirement, check it out here with TechPillar’s cloud contact center product listing.

You can easily search products and narrow down your requirement with the specifics in the left filter/navigation panel. Through our handy featured filters you can refine your search by Like, Relevance, Brand, Product Category,  Automatic Call Distribution support, Inbound, Outbound, Blended, Skill Based Routing support, Multi-Channel Routing Support, Multi-Level IVR Support, Visual Call-Flow Designer Support, Option for On-Premise deployment and many more

Cloud Based Contact Center solution from 8x8, Ameyo, BT, Exotel, InContact, Genesys, Knowlarity, Novanet, Ozonetel, interactive intelligence and many more are listed with detailed product features, specifications & licensing.

With TechPillar’s Cloud Based Contact Center solution listing, you can find everything you need to create, upgrade and update your enterprise Contact Center. With the click, you can view detailed comparison and request for a quotation. Our Technical experts will work with you to choose the right product suiting your business requirement, hence making a difference.

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Ozonetel CloudAgent Cloud Telephony Solution
By Ozonetel
Ozonetel Cloud-based offerings get your Cloud Contact Center up and running in no time and ensure that your customers' needs are addressed throughout the customer lifecycle. An Inbound Call Centre forms the integral part of any call centre solution. This system exclusively handles incoming calls from your customers and effectively responds to their needs, basis your business parameters.Where custo...
Novanet Cloud Contact Center (C3)
By Novanet
Novanet (C3) provides Cloud Contact Center solutions with browser-based Agent Telephony. Novanet Introduce WebRTC Agent App that integrates real-time communications directly into the browser. The result is a fully featured telephony client tightly integrated with the browser & web-based CRM solutions. Agents can login from anywhere. All they need is a computer with an internet connection....
Knowlarity Super Receptionist Cloud Telephony
By Knowlarity
Knowlarity is the leading provider of cloud telephony in Asia and provides the most comprehensive communication tools including IVR and cloud connecting facilities for SMEs, enterprises and individuals. The company makes cloud telephony between businesses reliable and intelligent by providing a suite of hosted products that help businesses improve their productivity. Knowlarity’s mission is...
ININ PureCloud Engage Contact Center
By Interactive Intelligence
Interactive Intelligence Cloud Contact Center is a product designed for mid-size to large businesses. It includes a range of features for multichannel contact center management, unified communications and business process automation.PureCloud covers multichannel communications coming from voice, email and chat. They also include interactive voice response (IVR), quality management, and supervisor ...
InContact Contact Center
By InContact
InContact enables multi-channel contact center communications via one universal queue, servicing various customer types depending on how they prefer to communicate – social media, mobile app, VoIP, SMS, phone call, chat or email. Its automatic routing system intuitively connects the customer to the most qualified agent, whether that’s one from the billing department, tech support, or who speak...
Five9 Virtual Call Center
By Five9
Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating over three billion customer interactions annually. Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with cloud contact cen...
Exotel Hosted Contact Center
By Exotel
Exotel is a cloud telephony platform for modern Indian business. They provide *one* phone number for yobusiness on which one can simultaneously receive and make hundreds of calls and SMS, at the same time. All this, without the hassle of an EPABX/PRI line at your end.That's not all. Exotel provide a suite of tools with which one can manage all sales, marketing and customer care channels, from the ...
BT Cloud Contact
BT Cloud Contact Offers customers a complete contact center solution including in built omni-channel, embedded IVR, and an inbuilt customer relationship system as standard. It allows customers to scale the number of agents quickly while only paying for what is used on a per agent per month basis. This avoids the need for capital expenditure on the customers site. BT Cloud Contact allows customers ...
Ameyo Engage Cloud Call Center
By Ameyo
Ameyo Engage is a Cloud-based Contact Center that provide a seamless experience to customers, regardless of the channel they choose to communicate. Customers can get inbound and outbound customer calls by setting up a cloud based call center. Using Ameyo Engage Inbound tickets can be addressed via any channel - email, web, social, phone or chat.Ameyo Engage provides contextual customer informa...
Aavaz Cloud Contact Center Software
By Aavaz
Aavaz - The Cloud Contact Center Software is an effective software for enhancing the Dialer ,IVR and PBX integrated with the business end CRM, Contact , Lead and Ticket management functions- all tied together with amazing reporting and tracking of every single calls that comes in or goes out of your organization. Aavaz is the hub that ties your contact centers together by enabling every Tele-Marke...
8x8 Cloud Contact Center
By 8X8
8x8 Virtual Contact Center provides the advanced communication tools neede to enhance customer experience and deliver world-class customer support and sales. 8X8 solutions are completely cloud-based, significantly reducing both your capital and operating expenses.8x8’s reliability, security and compliance make it an ideal choice for companies that need high reliability or that must satisfy the r...
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