Aavaz - The Cloud Contact Center Software is an effective software for enhancing the Dialer ,IVR and PBX integrated with the business end CRM, Contact , Lead and Ticket management functions- all tied together with amazing reporting and tracking of every single calls that comes in or goes out of your organization. Aavaz is the hub that ties your contact centers together by enabling every Tele-Marketing , Tele-Sales and Tele-Support departments at one place.
Aavaz also helps into the minimizing the set up cost and operational cost of the call centers. Aavaz is the go-to solution for all the contact center software needs by analyzing the detailed reports of the calls , set-up, scalability and user experiences. Aavaz offers Plivo, Twilio, Google Voice, Skype as VOIP options and also a virtual PBS system that can literally replace the entire office' extensions, IVR, call routing and skill-handling.
As a Web-based system, Aavaz doesn’t require any additional on-site telephony infrastructure. Instead, it makes use of the business’s existing Internet connections only.
Aavaz is suitable for businesses requiring only a few extensions, but also scales up to include hundreds of users.