Aavaz Cloud Contact Center

Aavaz Cloud Contact Center Software

Brand: Aavaz
Product Code: Aavaz Cloud Contact Center Software

Product Highlights

Services Offered Training , Support, Professional Services
Service Availability Global
Time of the Day Routing YES
Location Based Routing YES
Multi-Channel Routing YES
Toll Free Number Availability YES
Email & SMS Blast YES
Instant Chat Support YES
Aavaz Cloud Contact Center Software Overview

Aavaz - The Cloud Contact Center Software is an effective software for enhancing the Dialer ,IVR and PBX integrated with the business end CRM, Contact , Lead and Ticket management functions- all tied together with amazing reporting and tracking of every single calls that comes in or goes out of your organization. Aavaz is the hub that ties your contact centers together by enabling every Tele-Marketing , Tele-Sales and Tele-Support departments at one place.

Aavaz also helps into the minimizing the set up cost and operational cost of the call centers. Aavaz is the go-to solution for all the contact center software needs by analyzing the detailed reports of the calls , set-up, scalability and user experiences. Aavaz offers Plivo, Twilio, Google Voice, Skype as VOIP options and also a virtual PBS system that can literally replace the entire office' extensions, IVR, call routing and skill-handling. 

As a Web-based system, Aavaz doesn’t require any additional on-site telephony infrastructure. Instead, it makes use of the business’s existing Internet connections only.

Aavaz is suitable for businesses requiring only a few extensions, but also scales up to include hundreds of users.







Aavaz Cloud Contact Center Software Licensing

The Price of the Aavaz , Cloud Contact Center starts from $84.99/month/user.

Aavaz Software Pricing Module are divided into three Pricing Module.

  1. Basic :- It is Ideal for SOHO who need to achieve calling goals quickly and efficiently.
  2. Professional:- It is Ideal for larger organizations and departments with multiple customer touch points and deeper reporting and tracking needs.
  3. Advanced:- It is Ideal for third party call centers and enterprise customers managing multiple clients and large volumes.

Aavaz Cloud Contact Center Software Videos
Aavaz Cloud Contact Center Software Competitive Comparision
Aavaz Cloud Contact Center Software

Aavaz Cloud Contact Center Software

Novanet Cloud Contact Center (C3)

Novanet Cloud Contact Center (C3)

Ozonetel CloudAgent Cloud Telephony Solution

Ozonetel CloudAgent Cloud Telephony Solution

Advance Features
Services Offered Training , Support, Professional Services
Service Availability Global Specific Countries Global
Customers Segments SMB , Enterprise BPO KPO, Logistics
Automatic Call Distribution
Skill Based Routing
Time of the Day Routing
Location Based Routing
Multi-Channel Routing
Multi-Channel Interfaces Voice, Email, Chat Voice, web, email, chat, sms and social media
Aavaz Cloud Contact Center Software Specifications
Provider Info
Services Offered: Training , Support, Professional Services
Service Availability: Global
Customers
Customers Segments: SMB , Enterprise
Inbound Contact Center
Automatic Call Distribution
Skill Based Routing
Time of the Day Routing
Location Based Routing
Multi-Channel Routing
Multi-Channel Interfaces
Supervisor-Agent-Customer Conference
Customer Voicemail/Call Back
Supervisor Coach
Toll Free Number Availability
Music on Hold
Show More
Outbound Contact Center
Outbound Type
Campaign & List Management
Inbound/Outbound Blending
Data/Contact Import
Number Masking
Email & SMS Blast
Missed Call Campaign
Interactive Voice Response
Personalised IVR
Multi-Level IVR
Estimated Wait Time Announcement
Speech Recognition/ASR
Visual Call-Flow Designer
Customer Survey/Feedback
Workforce Optimization
Call Recording
Quality Evaluations
Workforce Management
Speech Analytics
Management & Reporting
Real-Time Dashboard
Standard Real Time/ Historical Reports
Integrated Multi-Channel Reporting
Agent Desktop
Off-the-Shelf Integrations
SugarCRM
Zendesk
Support
24X7 Support
Phone Support
Email Support
Support SLA
Instant Chat Support
Online Ticket Management
Aavaz Cloud Contact Center Software Reviews

Aavaz Cloud Contact Center

5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Stars
0
Used this product? Add a review to help other users decide this product.
Aavaz Cloud Contact Center Software Questions
3Questions
3Answers
Have a Question? Ask our experts and users. Ask a question
Would you like to receive more information about Aavaz Cloud Contact Center Software?
   Submit your Query
   Chat With Techpillar
   Call Techpillar at +91 9250092507
Need Help?