Tentacle Cloud

Tentacle Cloud

Brand: Sunoray Solutions Pvt Ltd
Product Code: Tentacle Cloud

Product Highlights

Services Offered CRM with Call recording functionality
Service Availability Global
Time of the Day Routing YES
Location Based Routing YES
Multi-Channel Routing YES
Toll Free Number Availability NO
Email & SMS Blast YES
Instant Chat Support NO
Tentacle Cloud Overview

Tentacle is a cloud software which is easy to use and simple to operate. The vision of Tentacle is to be the defining Cloud-Everything brand with 360° solutions on offer.

Sunoray provides cloud-based software and mobile app solutions for SMBs . These real-time solutions help SMBs to Acquire, Service and Retain customers and significantly increase their Sales, Profit, and ROI. Convenient usage on cell phones via our apps provide SMBs all benefits without the worry of upfront investments towards infrastructure, hardware or software. Clients-Users can easily manage this through an easy-to-use interface on the cell phone or laptop. Scaling up is simple and easy per growing requirements. We sell on a convenient ‘Pay-As-You-Go’ pricing model. Sunoray is committed to developing simple-to-use, corporate level solutions for SMBs at affordable prices without having to invest in infrastructure.

All calling through cell-phone (SIM)
- No setup costs
- No hardware, software, wiring, infrastructure or AMC needed
- No infrastructure or office needed to run your call-center
- Use Work-from-Home employees, women employees, part-time employees
- Start with 1 user or many
- 24*7 central online support team

Tentacle Cloud Licensing


Rs 5100/User where validity  will be for 6 months. (850/user/month)

 Rs 8400/user where validity will be for 12 months. (700/user/month)

Tentacle Cloud Images
Tentacle Cloud Competitive Comparision
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Advance Features
Services Offered CRM with Call recording functionality
Service Availability Global Global Global
Key Customers Aviva, Edlewise Tokio, Lodha Frontline, 211, KBM Bigbasket, Shaddi.com, CIDCO
Customers Segments SMB, Enterprise
Automatic Call Distribution
Skill Based Routing
Time of the Day Routing
Location Based Routing
Multi-Channel Routing
Tentacle Cloud Specifications
Provider Info
Services Offered: CRM with Call recording functionality
Service Availability: Global
Customers
Key Customers: Aviva, Edlewise Tokio, Lodha
Customers Segments: SMB, Enterprise
Inbound Contact Center
Automatic Call Distribution
Skill Based Routing
Time of the Day Routing
Location Based Routing
Multi-Channel Routing
Multi-Channel Interfaces
Supervisor-Agent-Customer Conference
Customer Voicemail/Call Back
Supervisor Coach
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Outbound Contact Center
Outbound Type
Campaign & List Management
Inbound/Outbound Blending
Data/Contact Import
Number Masking
Email & SMS Blast
Missed Call Campaign
Interactive Voice Response
Personalised IVR
Multi-Level IVR
Customer Survey/Feedback
Workforce Optimization
Call Recording
Quality Evaluations
Workforce Management
Management & Reporting
Real-Time Dashboard
Standard Real Time/ Historical Reports
Integrated Multi-Channel Reporting
Agent Desktop
Off-the-Shelf Integrations
Zoho CRM
Microsoft Dynamics
Freshdesk
Salesforce CRM
SugarCRM
Zendesk
3rd Party REST API's
Support
24X7 Support
Phone Support
Email Support
Support SLA
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