Freshcaller Contact centre solution

Freshcaller Contact centre solution

Brand: Freshworks
Product Code: Freshcaller Contact centre solution

Product Highlights

Service Availability Global
Time of the Day Routing YES
Multi-Channel Routing YES
Toll Free Number Availability YES
Instant Chat Support YES
Freshcaller Contact centre solution Overview

Freshcaller is a relatively young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems without purchasing expensive hardware. The system is also a member of the prominent Freshdesk suite (recently renamed to Freshworks), and thus enjoys a positive reputation for helping business owners engage their sales leads. Regardless of the industry you’re operating in, Freshcaller will upgrade direct service to a more professional level, and keep your current and prospective customers satisfied.

Freshcaller Contact centre solution Images
Freshcaller Contact centre solution Specifications
Provider Info
Service Availability: Global
Inbound Contact Center
Automatic Call Distribution
Skill Based Routing
Time of the Day Routing
Multi-Channel Routing
Multi-Channel Interfaces
Supervisor-Agent-Customer Conference
Customer Voicemail/Call Back
Supervisor Coach
Toll Free Number Availability
Music on Hold
Outbound Contact Center
Number Masking
Show More
Interactive Voice Response
Personalised IVR
Multi-Level IVR
Workforce Optimization
Call Recording
Workforce Management
Management & Reporting
Real-Time Dashboard
Standard Real Time/ Historical Reports
Agent Desktop
Off-the-Shelf Integrations
Freshdesk
Support
Phone Support
Email Support
Support SLA
Instant Chat Support
Online Ticket Management
Freshcaller Contact centre solution Reviews

Freshcaller Contact centre solution

5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Stars
0
Used this product? Add a review to help other users decide this product.
Freshcaller Contact centre solution Questions
0Questions
0Answers
Have a Question? Ask our experts and users. Ask a question
Would you like to receive more information about Freshcaller Contact centre solution?
   Submit your Query
   Chat With Techpillar
   Call Techpillar at +91 9250092507
Need Help?