Product Comparison
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Provider Info
Service Availability Global Global
Key Customers Frontline, 211, KBM Fostis, Sulekha, Swiggy, Faasos, HT Media
Inbound Contact Center
Automatic Call Distribution
Skill Based Routing
Time of the Day Routing
Location Based Routing
Multi-Channel Routing
Multi-Channel Interfaces Voice, Email, Chat NA
Supervisor-Agent-Customer Conference
Customer Voicemail/Call Back
Supervisor Coach
Toll Free Number Availability
Music on Hold
Outbound Contact Center
Number Masking
Interactive Voice Response
Estimated Wait Time Announcement
Speech Recognition/ASR Speech Recognition
Workforce Optimization
Call Recording
Quality Evaluations
Management & Reporting
Agent Desktop Web & Andriod App
Off-the-Shelf Integrations

Detailed product features, specifications, warranty & licensing comparison of InContact Contact Center vs Knowlarity Super Receptionist Cloud Telephony in Call Center Software

Disclaimer: For the above Comparison of InContact Contact Center vs Knowlarity Super Receptionist Cloud Telephony, TechPillar has taken utmost care in gathering accurate information about specs, features, licensing, warranty etc, however, TechPillar cannot be held liable for any direct or indirect damage/loss.
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