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Platform Details
Platform Scalability 2000 1000
Platform Architecture Server Gateway Server Gateway
BHCC Capacity 18000 5000
Maximum Hard Phones Supported 2000 1000
Maximum Collaboration Clients Supported 2000 2500
Future Scalability Software Software
Number of Branch Locations 32 50
Redundant Power Supply
Network Interfaces 1x 10/100/1000 Base T NIC
Routing Protocol Support Static Routing, RIPv1/v2, OSPF BGP,RIP,OSPF
Number of Extensions Range Supported 8 Digits
Number of H.323 Trunks 250
PABX Features
Protocol Supported H.323 & SIP H.323, SIP,H.264
Local PABX Redundancy
Geographical PABX Redundancy
Voice quality monitoring
Cloud Based Collaboration
Virtualization Servers Customer Provided
Virtualization Hypervisor Vmware
Tenant Partioning (Toll-Bypass)
E911 Support Licensing Free
Sends emergency calls to United States Public Safety
Supported Audio Codecs G.711/G722 and AAC-LD
Supported Video Codecs SIP, H.264, TIP, BFCP
Survivability Features
Survivable Remote Features Intercom
Administration Capability during Survivability kickoff Local System
Failover Time to HA Server 10 Minutes
Stations Fall back to Primary Server
Stations Capacity
Analog Stations Supported 2000 0
Digital Stations Supported 2000 0
IP Stations Supported 2000
SIP Stations Supported 2000
Phones Supported
Digital Phones Avaya 1400 and 9500 Series
IP Phones Avaya 1600 and 9600 Series 8018
SIP Phones B129 and Third Party
Conference Phones Avaya Conference phone series
Wireless Phones
DECT Phones
CO Trunks Capacity
Analog Trunks 204
E1/T1 Trunks 8
SIP Trunks 250
Software features
Inbuilt Call Recording
Maximum integrated Call Recording Ports 85
Message wait Indicator
Dial by Name
Call forward to Mobile
Parallel Ringing Support
Integrated SBC
Multiple Devices per User 1
Maximum call length configuration feature
Auto-Attendant Type Software Software
Maximum Auto Attendant Unlimited
Concurrent calls per Auto Attendant 150 24
Customize Caller Greetings
Mobile Collaboration Client
Mobile Clients Name Avaya OneX Mobile
Supported OS IOS, Anroid
Make or receive calls via Wi-Fi/3G/4G
Presence Support
Conference Control
Location aware using GPS
Video Support
Video Resolution Type N/A
Integrated Firewall Traversal
Desktop/Tablet Soft collaboration Client
Supported OS Windows, Mac
IM Support
Presence Support
Conference Controls
Corporate directory access
Video Support
Click to Call
Integrated Web Collaboration
Video Resolution Type HD
Web-Based Collaboration Client
Integrated Functionality (Additional Server) Integrated Functionality
Supported Browsers Internet Explorer 8+, Firefox, Chrome, and Safari
Click to make and receive calls
Presence and IM
Corporate directory access
Video Support
Integrated Firewall Traversal
Video Resolution Type HD
Audio Conferencing Capability
Integrated Audio Conferencing
Conferencing Type Adhoc/Scheduled Adhoc
Parties per Conference 256
Concurrent Adhoc Conference 1
Concurrent Schedule Conference 1
Video Capability
Integrated Video Capability Internal Software
Point to Point
Point to Multi Point
Integration with Room Based End points (H.323/SIP)
Video Resolution Supported QCIF to 1080p 1080p30fps or 720p60fps
Video with Content sharing
Conferencing Type Meet-me/Scheduled) Meet-me
Number of Video Conferencing Ports 1 10 HD ports per instance per VM
Participants per Conference 6
Web Conferencing Capability
Integrated Web Conferencing
Concurrent Web Conferences 10
Voice Mail Capability
Voice Mail Redundancy
Number of Voice Mail Ports 150 24
Number of configurable Voice Mail Boxes 2000 1000
Voice-recognition to check voicemail
Voice commands to Listen to messages in hands free mode
Voice commands to Check voice messages on desktop from mailbox
Call Center features
Number of Agent Supported 250 100
Number of Supervisor supported 250 10
Inbuilt inbound ACD External Applicace LOCAL
Multi-Channel Support Chat, SMS, Email, Fax Chat, SMS, Email, Fax
Inbuilt Outbound Preview Progressive
Single Agent UI
Skill Based Routing
Historical Reports
Number of Built in Reports 100
Export Reports to External DB
Native CTI Integration
Supervisor dashboard
wall board support
Integrated IVR
IVR with Database dip support
Call Back Support
Call Center feature on Extra Server Same PBX
Integration with Outlook
MS Lync Integration External Application Native
Integration with LDAP/AD for Directory Sync
IM/Presence Fedration with Applications Outlook, Lync and SFDC
VPN Less Access Support for Remote Users SBC Required SBC
Single Administration for Telephony/Collaboration
Administration Client Type Browser
Centralized Management for Main & Remote sites
1 Basic Edition
2 Essential Endition
3 Proffered Edition
Phones 90 Days 1 Year
PABX Appliance 1 Year Pre Paid
Hospitality Features
Integerated PMS Interface
Integrated Call Accounting
Minibar Inventory Management
Housekeeping Status
Room Availability
Schedule wake up Calls
Supports 3rd Party PMS Systems

Detailed product features, specifications, warranty & licensing comparison of Avaya IP Office Server Edition vs Cisco BE6000 H in IP Telephony System

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