Impel CRM

Impel CRM

Brand: PK4 Software Technologies Pvt Ltd
Product Code: Impel CRM

Product Highlights

Sales pipeline management YES
Activity sync with Google calendar YES
Activity sync with Outlook YES
Send emails directly from CRM YES
2-way sync with Google Contacts YES
Impel CRM Overview

Impel is a cloud-based customer service platform founded with the mission of bringing businesses and customers closer together. Our goal is to deliver unmatched customer service across multiple channels and multiple languages. Impel is a cloud-based customer service platform that enables companies to provide a consistent, seamless customer experience by integrating multiple channels like phone, email, SMS, web chat, in-app chat and the cloud. We provide an easy-to-use, practical and fast customer service solution for small to medium businesses. Our goal is simple - to allow businesses and their customers to communicate easily and effectively.

The features of Impel CRM are as follows :-

  • Contact Manager
  • Customer Support
  • Email Marketing
  • Lead Generation
  • Mass Email
  • Accounting
  • CRM & Sales Reports
  • Developer API
  • Supplier and Purchase Order Management
  • Solution Management
  • Opportunity Management
  • Accounting
Impel CRM Licensing


DX Version
EX Version
SMS Version
INR 1320 User/Month
INR 2310 User/Month
INR 792 User/Month
Database Storage 100000 records per org.
Database Storage 500000 records per org.Mass Email , Mass SMS
File Storage 50 MB per user
File Storage 100 MB per userAlerts- SMS, Email , Push Notification
Minimum 5 Web Users
Minimum 2 Web UsersSMS Commands
Online Webinar-based Training
Support via email
Workflows Per Email / SMS Pricing
Knowledge Base Management
Email-to-ticket management
Tickets
Onsite Support Service
Ticket Escalation via Workflow
Onsite Training Services (expenses extra)
APIs $1 per 1000 API calls

Product Configuration Services
Email-to-Anything - 1 Email ID included
Workflow and Rules Configuration
Pre-Built & Ad Hoc Reports
Impel CRM Competitive Comparision
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Advance Features
Sales pipeline management
Customizable fields
Data Filters Option
Drag-and-drop interface
Attach activities to deals
To-do list view
Activity sync with Google calendar N/A
Activity sync with Outlook N/A
Activities Assignment
Impel CRM Specifications
Pipeline management
Sales pipeline management
Customizable fields
Data Filters Option
Drag-and-drop interface
Activities & goals
Attach activities to deals
To-do list view
Activity sync with Google calendar
Activity sync with Outlook
Activities Assignment
Team members’ planned activity view
Team members’ overdue activities view
Customize activities
Reminders and notifications
Sales reporting
Tabular reports
Charts and Dashboard
Customizable reports
Sales reports by product
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Email integration
Full Email Sync  
Send emails directly from CRM
Integration with Gmail
Integration with Outlook
Integration with any SMTP/POP3 email
CRM mail ID to update Deal/Opportunity
Sales forecasting
Customize the Forecasting view
Custom filters
Managers Dashboard
CRM data import & export
Checks for duplicates
Checks for incomplete entries
Import from spreadsheet
Import from other CRM Software
Export data to Spreadhseet
API to export data
CRM Product Options
Customize CRM Option
customizable web forms
Integrate web forms with websites
Automatically create contacts in CRM via Web forms
Integrations & add-ons
2-way sync with Google Contacts
2-way sync with Google Calendar
Google Drive integration
CRM Open API
Add custom fields and pipeline stages
Switch off features you don’t need
Product Options
Backup of Data
Secure Connection
Multilingual
Multi-currency support
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