Bitrix24 is a powerful
software for CRM and it provides a platform to organize and track interaction
with potential or existing clients, partners, agents and other contacts.
It is a collaboration platform
that's perfect for CRM. You can easily integrate this CRM
with your website. Bitrix24 lead capture tools, such as live chat, website
forms or callback widget all come with embed code that works with any CMS platform. Bitrix24's CRM forms a contact base where the interaction and the history of contacts are managed and stored. All new events (phone calls, messages, meetings) connected with a contact or company are easily logged and further interaction can be planned, including by using integrated tasks. The CRM contains instruments to create reports, import/export contacts, carry out analysis, and to perform segmentation of the target audience as precisely as needed. Incoming contacts or leads can be divided among sales managers, marketing campaigns can be analyzed, and access permission to any deal or lead can be varied depending on its status or other parameters.
The interface in the CRM is convenient and intuitive, and it includes a CRM-only activity stream. This stream is a universal interface that enables actions (notes, emails, tasks, meetings and phone calls) to be initiated on any object or objects in the CRM from a single point.
The Features of Bitrix24 CRM software are :-• Lead Management
• Mobile App
• Contact Manager
• CRM & Sales Reports
• Customer Support
• Document Management
• Email Templates
• Lead Generation
• Cloud Computing
• CRM & Sales Dashboards
• CRM Analytics
• Developer API
• Email Marketing/SMS Marketing
• Marketing Automation
• Task Management