Oracle CRM is a open source CRM trusted by millions worldwide.
is simple, quick, intuitive and effective. It definitely is the easiest
online system. Oracle CX Cloud Suite helps companies leverage the
customer experience to differentiate, innovate, and improve business results.
It is the most complete, integrated, and extensible customer experience
solution available in the market.
Oracle Customer Experience is a
complete set of best-in-class, integrated, cloud-enabled solutions that
encompass the entire customer journey. Throughout the customer lifecycle,
across all channels and devices, Oracle helps you break down organizational
barriers so you can connect engagements, build advocacy, and grow revenue. Oracle's complete CRM solution offer the broadest and deepest capabilities that help organizations drive sales , marketing , loyalty and service effectiveness. And in combination with Oracle's Commerce solutions, they deliver a unified cross channel experience for customers.
approach enables the company to :-
- It provides cross-channel , consistent customer experiences using pre-built business processes that span silos.
- It integrates CX with enterprise applications , providing connections throughout the buyer's journey and making operations more efficient.
- Leverage industry-specific best practices for competitive advantage and lower TCO.