Spot CRM is a powerful CRM software, which gives
user 360 degree view of customers so that you can shape your marketing
strategies to entice more clients and increase your profitability. Spot CRM is
versatile CRM solution, which helps you efficiently manage your marketing/sales
resources and enhance client satisfaction so that you get higher return on your
- Marketing Automation - The entire marketing cycle from lead management to market
analytics, which also includes identifying latest customer trends, is
automated. This helps you to create a broad marketing strategy, which is needed
to target and penetrate the right customer base.
- Sales Force
Automation - The sales cycles takes on from the marketing cycle ends. It
begins with inquiry management and ends with delivery and after-sales service
with prime objective to capitalize on marketing leads in cost-effective manner.
- Service and
- This functionality takes care of post-sales service aspect of your
business cycle to ensure greater client satisfaction so that they
strongly bond with your organization.
- Improves client-company interaction with purpose to retain existing
clients and add new ones.
- Empowers small sales team to comfortably manage large customer base in
efficient manner. This reduces manpower overheads and pushes
- Helps your marketing team to penetrate deeper into market through
various features like lead and contact management to give your business a
profitability by identifying and targeting most profitable of clients and
opportunities, available at any given time.