ZOHO CRM provides the solution to simplify the sale processes of the enterprise. ZOHO CRM is the web based CRM solution which empowers the small to large-sized organizations for managing organization-wide sales , Marketing , Customer Support & Services and Inventory Management in a single business system. The main features of ZOHO CRM are :-
The main benefits of ZOHO CRM are as follows :-
- Sales Force Automation :- ZOHO CRM's Sales force automation solution helps to track the leads , prospects , business opportunities and close more deals in less time. Moreover , it will help in use the existing customer data for future up-selling and cross-selling opportunities.
- Marketing Automation :- With the ZOHO CRM marketing automation , enterprises can effectively plan marketing activities , improve the quality of leads generation process. Additionally , it helps in measuring the performance and effectiveness of campaigns.
- Customer Support & Services :- ZOHO CRM's cases and solutions functionality empowers to streamline the organization-wide customer support process and enable a better integration between Sales & Customer Support processes in a single system.
- Inventory Management :- ZOHO CRM Inventory Management helps in achieving the seamless integration between pre-sales and post-sales activities in a single application. It also helps in tracking the procurement of goods and services from the preferred list of vendors.
- Modular and easy to use
- No data lock-up
- It exports data at anytime
- It track sales and marketing centrally
- It mainly saves over 60% of the current CRM Costs migrating to ZOHO