Alcatel Lucent OmniPCX Office RCE Small - Unified Communication PBX

Alcatel Lucent OmniPCX Office RCE Small

Brand: Alcatel Lucent
Product Code: OmniPCX Office RCE Small

Product Highlights

Platform Scalability 228
Number of Branch Locations 32
Geographical PABX Redundancy NO
Inbuilt Call Recording YES
Alcatel Lucent OmniPCX Office RCE Small Overview

To compete and succeed in today’s marketplace, small- and medium-sized businesses (SMBs) need enterprise-class products. With increased security, mobility, and an enriched user experience — all at a lower cost — the Alcatel-Lucent OpenTouch Suite for SMB helps businesses grow. The cornerstone of Alcatel-Lucent’s SMB offering is the Alcatel-Lucent OmniPCX® Office Rich Communication Edition (RCE). It offers an all-in-one, end-to-end converged solution for voice and data, with zero touch deployment. It’s easy to order, install, use and maintain. The OmniPCX Office RCE is the perfect response to the social, mobile and visual forces driving the SMB market. And it’s backed by a broad portfolio of compatible Alcatel-Lucent products for SMBs.

Key Feature

  • All-in-one solution - Modularity, flexibility and scalability to meet the needs of SMBs from 4 to 200 people in size.
  • Conversation services on application-enabled desk phones, PCs and smartphones.
  • User-centric communications experience across devices and locations.
  • Embedded voice-centric customer service.
  • IP telephony infrastructure flexibility and software scalability.
  • SIP at the core - Optimized installation ready for next generation of communications.
  • Simplified and unified management
Alcatel Lucent OmniPCX Office RCE Small Licensing
LicenseDescription
VOIP SWL licenseLicense for SW, Dect, Wireless and IP/SIP Phones
IP User licenseLicense for IP & SIP Phones
Advanced User licenseLicense for Premium & 9 Series phones
Analog user licenseLincese for Analog users
Call CenterLicense for call center features
Voicemail LicenseLicense for enalble X hours for voicemail storage
Alcatel Lucent OmniPCX Office RCE Small Competitive Comparision
Alcatel Lucent OmniPCX Office RCE Small

Alcatel Lucent OmniPCX Office RCE Small

Mitel 3300 CX II

Mitel 3300 CX II

ShoreTel Voice Switch ST100A

ShoreTel Voice Switch ST100A

ShoreTel Voice Switch ST200

ShoreTel Voice Switch ST200

Performance
Platform Scalability 228 150 106 200
Platform Architecture Single Box Single Box Single Box Single Box
Number of Video Conferencing Ports 64
Advance Features
Geographical PABX Redundancy
Survivable Remote Features Whispering Whispering Whispering
Inbuilt Call Recording
Integrated Audio Conferencing
Integrated Web Conferencing
Alcatel Lucent OmniPCX Office RCE Small Specifications
Platform Details
Platform Scalability: 228
Platform Architecture: Single Box
BHCC Capacity: 1500
Maximum Hard Phones Supported: 228
Maximum Collaboration Clients Supported: 50
Future Scalability: Hardware Forklift
Number of Branch Locations: 32
Network Interfaces: 1x 10/100/1000 Base T
Number of Extensions Range Supported: 250
Number of H.323 Trunks: 48
PABX Features
Protocol Supported: H.323 or SIP
Local PABX Redundancy
Tenant Partioning (Toll-Bypass)
E911 Support: Free
Sends emergency calls to United States Public Safety
Supported Audio Codecs: G711,G722,G723.1,G729
Survivability Features
Survivable Remote Features: Whispering
Show More
Stations Capacity
Analog Stations Supported: 16
Digital Stations Supported: 12
IP Stations Supported: 200
SIP Stations Supported: 120
Phones Supported
Digital Phones: 9 Series
IP Phones: Premimum Deskphones, 8018, IP Touch 8 Series, PIMphony IP, WLAN handsets
SIP Phones: Open SIP, 8082, 8002, 8012, 8001, 4135
Conference Phones: 4135
Wireless Phones: ALU WLAN Handsets
DECT Phones: ALU IP DECT Phones
CO Trunks Capacity
Analog Trunks: 8
E1/T1 Trunks: 1
SIP Trunks: 48
Software features
Inbuilt Call Recording
Maximum integrated Call Recording Ports: 3 simultaneous
Message wait Indicator
Dial by Name
Call forward to Mobile
Parallel Ringing Support
DISA
Integrated SBC
Multiple Devices per User: 2
Maximum call length configuration feature
Paging
Auto-Attendant
Auto-Attendant Type
Maximum Auto Attendant : 8
Concurrent calls per Auto Attendant: 8
Customize Caller Greetings
Mobile Collaboration Client
Mobile Clients Name: One Touch Conversation
Supported OS: IOS, Android
Make or receive calls via Wi-Fi/3G/4G
IM
Presence Support
Conference Control
Location aware using GPS
Desktop/Tablet Soft collaboration Client
Supported OS: Windows
IM Support
Presence Support
Conference Controls
Corporate directory access
Video Support
Video Resolution Type: QCIF to 720p
Click to Call
Web-Based Collaboration Client
Integrated Functionality (Additional Server): Additional Server
Supported Browsers: Windows
Click to make and receive calls
Presence and IM
Corporate directory access
Video Support
Video Resolution Type: QCIF to 720p
Audio Conferencing Capability
Integrated Audio Conferencing
Conferencing Type: Scheduled
Parties per Conference: 3, 6
Concurrent Schedule Conference: 3, 1
Video Capability
Integrated Video Capability: External
Conferencing Type: Scheduled
Voice Mail Capability
Number of Voice Mail Ports: 8
Number of configurable Voice Mail Boxes: 200
Voice Mail to Email
Voice-recognition to check voicemail
Voice commands to Listen to messages in hands free mode
Voice commands to Check voice messages on desktop from mailbox
Call Center features
Number of Agent Supported: 32
Number of Supervisor supported: 8
Inbuilt inbound ACD: LOCAL
Multi-Channel Support  
Inbuilt Outbound: PREVIEW
Single Agent UI
Skill Based Routing
Historical Reports
Number of Built in Reports: 20
Export Reports to External DB
Native CTI Integration
Supervisor dashboard
Integrated IVR
Call Back Support
Call Center feature on: Same PBX
Hospitality Features
Integerated PMS Interface
Supported PMS Platforms
Integrated Call Accounting
Supported Call Accounting/Billing Platforms
Minibar Inventory Management
Housekeeping Status
Room Availability
Check-in/Check-out
Schedule wake up Calls
Supports 3rd Party PMS Systems
Integrations
Integration with Outlook
MS Lync Integration: NATIVE  
Integration with LDAP/AD for Directory Sync
IM/Presence Fedration with Applications: Google Talk, Skype
VPN Less Access Support for Remote Users
Management
Single Administration for Telephony/Collaboration
Administration Client Type: BROWSER
Warranty
Phones: 1 Year
Alcatel Lucent OmniPCX Office RCE Small Reviews

Alcatel Lucent OmniPCX Office RCE Small - Unified Communication PBX

5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Stars
0
Used this product? Add a review to help other users decide this product.
Alcatel Lucent OmniPCX Office RCE Small Questions
0Questions
0Answers
Have a Question? Ask our experts and users. Ask a question
Would you like to receive more information about Alcatel Lucent OmniPCX Office RCE Small?
   Submit your Query
   Chat With Techpillar
   Call Techpillar at +91 9250092507
Need Help?