Avaya IP Office 500 v2 appliance

Brand: Avaya
Product Code: Avaya IP Office 500 v2 appliance

Product Highlights

Platform Scalability 384
Number of Branch Locations 32
Geographical PABX Redundancy NO
Inbuilt Call Recording YES
Concurrent Adhoc Conference 2x64 or 2x64 or Any combination therein
Avaya IP Office 500 v2 appliance Overview

IP Office V2 Appliance sets the standard for midsize business communications. Avaya IP Office V2 Chassis allows your teams to more effectively engage with each other and your customers. Deliver a wealth of sophisticated collaboration capabilities for your mobile, remote and office workers. Easily and economically scale to 384 users across 32 locations as your business inevitably grows. Manage and administer your IP Office with the speed and ease offered by a simplified Client interface and centralized administration.

Avaya IP Office 500 v2 appliance Licensing
LicenseFeature Description
Essential EditionSystem Wide License
Preferred EditionSystem Wide License
VM ProVoice Mail License
SIP TrunkSIP Trunk License
E1 ADDAdditional PRI License
VCE NTWK Networking License for connecting multiple IPO Units
Office Worker licensesTargeted at users who are working in the office. In conjunction with a wired or wireless Avaya Phone, they are provided with functions to control their communication with a PC
Teleworker licensesTargeted at users who are working from home (or elsewhere) with Internet connection to the office. They are provided with the ability to leverage the PSTN/ISDN via Telecommuter mode, without incurring any remote phone charges
Mobile Worker licensesTargeted at users with mobile devices. For example, field sales and service staff who are often on the road. They are provided with functions such as one number access and call control as if in the office
Power User licensesTargeted at key knowledge workers with the need for both Mobile Worker and Teleworker functionality. A Power User license enables Avaya Communicator and VoIP mode in one-X Mobile Preferred
Receptionist licensesTargeted at operators/receptionists and provides a visual PC interface for call handling and management for multiple sites
Centralized User licenseEvery centralized user configured requires a Centralized Endpoint license
Avaya IP endpoint licensesAll IP endpoints (SIP and H323, Avaya and third-party) require an endpoint license
Third-party IP endpoint licensesNon-Avaya IP phones (SIP or H.323 devices) require a third-party IP Endpoint license to register to IP Office and will consume one instance of that license.
Avaya IP Office 500 v2 appliance Competitive Comparision
Avaya IP Office 500 v2 appliance

Avaya IP Office 500 v2 appliance

NEC SL1000

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Mitel 3300 AX

Mitel 3300 AX

Performance
Platform Scalability 384 230 256 400
Platform Architecture SINGLE BOX Single Box Single Box Single Box
Number of Video Conferencing Ports 1 64
Advance Features
Geographical PABX Redundancy
Survivable Remote Features Intercom Whispering
Inbuilt Call Recording
Integrated Audio Conferencing
Integrated Web Conferencing
Avaya IP Office 500 v2 appliance Specifications
Platform Details
Platform Scalability: 384
Platform Architecture: SINGLE BOX
BHCC Capacity: 7200
Maximum Hard Phones Supported: 384
Maximum Collaboration Clients Supported: 384
Future Scalability: Hardware Forklift
Number of Branch Locations: 32
Network Interfaces: 1x 10/100/1000 Base T
Routing Protocol Support: Static Routing, RIPv1/v2, OSPF
Number of Extensions Range Supported: 8 Digits
Number of H.323 Trunks: 120
PABX Features
Protocol Supported: H.323 & SIP
Voice quality monitoring
E911 Support: Licensing
Sends emergency calls to United States Public Safety
Survivability Features
Survivable Remote Features: Intercom
Administration Capability during Survivability kickoff: Local Config Only
Failover Time to HA Server: 10 Minutes
Stations Fall back to Primary Server
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Stations Capacity
Analog Stations Supported: 384
Digital Stations Supported: 384
IP Stations Supported: 384
SIP Stations Supported: 384
Phones Supported
Digital Phones: Avaya 1400 and 9500 Series
IP Phones: Avaya 1600 and 9600 Series
SIP Phones: Avaya B129 and Third Party
Conference Phones: Avaya Analog and IP Conf Phones
CO Trunks Capacity
Analog Trunks: 204
E1/T1 Trunks: 8
SIP Trunks: 120
Software features
Inbuilt Call Recording
Maximum integrated Call Recording Ports: 42
Message wait Indicator
Dial by Name
Call forward to Mobile
Parallel Ringing Support
DISA
Multiple Devices per User: 1
Maximum call length configuration feature
Paging
Auto-Attendant
Auto-Attendant Type: Software
Maximum Auto Attendant : 40
Concurrent calls per Auto Attendant: 40
Customize Caller Greetings
Mobile Collaboration Client
Mobile Clients Name: Avaya One-X Mobile
Supported OS: IOS, Anroid
Make or receive calls via Wi-Fi/3G/4G
IM
Presence Support
Conference Control
Location aware using GPS
Video Resolution Type: N/A
Desktop/Tablet Soft collaboration Client
Supported OS: Windows, Mac
IM Support
Presence Support
Conference Controls
Corporate directory access
Click to Call
Integrated Web Collaboration
Web-Based Collaboration Client
Integrated Functionality (Additional Server): Integrated Functionality
Supported Browsers: Internet Explorer 8+, Firefox, Chrome, and Safari
Click to make and receive calls
Presence and IM
Corporate directory access
Audio Conferencing Capability
Integrated Audio Conferencing
Conferencing Type: Adhoc/Scheduled
Parties per Conference: 128
Concurrent Adhoc Conference: 2x64 or 2x64 or Any combination therein
Concurrent Schedule Conference: 2x64 or 2x64 or Any combination therein
Video Capability
Integrated Video Capability: Internal
Point to Point
Point to Multi Point
Integration with Room Based End points (H.323/SIP)
Video Resolution Supported: QCIF to 1080p
Conferencing Type: Meet-me/Scheduled
Number of Video Conferencing Ports: 1
Participants per Conference: 6
Web Conferencing Capability
Integrated Web Conferencing
Concurrent Web Conferences: 10
Voice Mail Capability
Voice Mail Redundancy
Number of Voice Mail Ports: 40
Number of configurable Voice Mail Boxes: 384
Voice Mail to Email
Voice-recognition to check voicemail
Call Center features
Number of Agent Supported: 30
Number of Supervisor supported: 30
Inbuilt inbound ACD: Local
Multi-Channel Support: Chat, Email, Fax  
Inbuilt Outbound: Preview
Single Agent UI
Skill Based Routing
Historical Reports
Number of Built in Reports: 20
Export Reports to External DB
Native CTI Integration
Supervisor dashboard
wall board support
Integrated IVR
IVR with Database dip support
Call Center feature on: Extra Server
Integrations
Integration with Outlook
MS Lync Integration: External Application  
Integration with LDAP/AD for Directory Sync
IM/Presence Fedration with Applications: Outlook,Lync and SFDC
VPN Less Access Support for Remote Users: External SBC required
Management
Single Administration for Telephony/Collaboration
Administration Client Type: Hard Client
Licensing
1: Base Edition
2: Essential License
3: Proffered License
Warranty
Phones: 90 Days
PABX Appliance: 1 Year Prepaid
Avaya IP Office 500 v2 appliance Reviews

Avaya IP Office 500 v2 appliance - Unified Communication PBX

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