Avaya IP Office Select

Brand: Avaya
Product Code: Avaya IP Office Select

Product Highlights

Platform Scalability 3000
Number of Branch Locations 150
Geographical PABX Redundancy YES
Inbuilt Call Recording YES
Concurrent Adhoc Conference 2
Avaya IP Office Select Overview
IP Office Select sets the standard for midsize business communications. Select Edition allows your teams to more effectively engage with each other and your customers. Deliver a wealth of sophisticated collaboration capabilities for your mobile, remote and office workers. Easily and economically scale to 3000 users across 150 locations as your business inevitably grows. Manage and administer your IP Office with the speed and ease offered by a simplified web-based interface and centralized administration and licensing.
Key Features:
  • The fail over capabilities of Select edition for both real time and voice messaging helps ensure that businesses don’t miss a beat.
  • Day-to-day administration of users, groups and call routing across the entire network is easy from the centralized, Graphical User Interface, speeding Moves, Adds and Changes (MACs) 
  • Whether it’s adding a user or a location, Select Edition easily grows with any expanding company
Avaya IP Office Select Licensing
LicenseFeature Description
Server Edition LicenseSystem Wide License
IPOCC LicenseCall Center License
VM ProVoice Mail License
SIP TrunkSIP Trunk License
E1 ADDAdditional PRI License
VCE NTWK Networking License for connecting multiple IPO Units
Office Worker licensesTargeted at users who are working in the office. In conjunction with a wired or wireless Avaya Phone, they are provided with functions to control their communication with a PC
Teleworker licensesTargeted at users who are working from home (or elsewhere) with Internet connection to the office. They are provided with the ability to leverage the PSTN/ISDN via Telecommuter mode, without incurring any remote phone charges
Mobile Worker licensesTargeted at users with mobile devices. For example, field sales and service staff who are often on the road. They are provided with functions such as one number access and call control as if in the office
Power User licensesTargeted at key knowledge workers with the need for both Mobile Worker and Teleworker functionality. A Power User license enables Avaya Communicator and VoIP mode in one-X Mobile Preferred
Receptionist licensesTargeted at operators/receptionists and provides a visual PC interface for call handling and management for multiple sites
Centralized User licenseEvery centralized user configured requires a Centralized Endpoint license
Avaya IP endpoint licensesAll IP endpoints (SIP and H323, Avaya and third-party) require an endpoint license
Third-party IP endpoint licensesNon-Avaya IP phones (SIP or H.323 devices) require a third-party IP Endpoint license to register to IP Office and will consume one instance of that license.
Avaya IP Office Select Competitive Comparision
Avaya IP Office Select

Avaya IP Office Select

Cisco BE6000 M

Cisco BE6000 M

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Avaya IP Office Server Edition

Avaya IP Office Server Edition

Performance
Platform Scalability 3000 1000 1000 2000
Platform Architecture Server Gateway Server Gateway Server Gateway Server Gateway
Number of Video Conferencing Ports 1 10 HD ports per instance per VM 10 HD ports per instance per VM 1
Advance Features
Geographical PABX Redundancy
Survivable Remote Features Intercom Intercom
Inbuilt Call Recording
Integrated Audio Conferencing
Integrated Web Conferencing
Avaya IP Office Select Specifications
Platform Details
Platform Scalability: 3000
Platform Architecture: Server Gateway
BHCC Capacity: 18000
Maximum Hard Phones Supported: 3000
Maximum Collaboration Clients Supported: 3000
Future Scalability: Software
Number of Branch Locations: 150
Redundant Power Supply
Network Interfaces: 1x 10/100/1000 Base T
Routing Protocol Support: Static Routing, RIPv1/v2, OSPF
Number of Extensions Range Supported: 8 Digits
Number of H.323 Trunks: 250
PABX Features
Protocol Supported: H.323 & SIP
Local PABX Redundancy
Geographical PABX Redundancy
Voice quality monitoring
Virtualization
Virtualization Servers: Customer Provided
Virtualization Hypervisor: Vmware
Tenant Partioning (Toll-Bypass)
E911 Support: Licensing
Sends emergency calls to United States Public Safety
Survivability Features
Survivable Remote Features: Intercom
Administration Capability during Survivability kickoff: Local System
Failover Time to HA Server: 10 Minutes
Stations Fall back to Primary Server
Show More
Stations Capacity
Analog Stations Supported: 3000
Digital Stations Supported: 3000
IP Stations Supported: 3000
SIP Stations Supported: 3000
Phones Supported
Digital Phones: Avaya 1400 and 9500 Series
IP Phones: Avaya 1600 and 9600 Series
SIP Phones: B129 and Third Party
Conference Phones: Avaya Conference phone series
CO Trunks Capacity
Analog Trunks: 204
E1/T1 Trunks: 8
SIP Trunks: 250
Software features
Inbuilt Call Recording
Maximum integrated Call Recording Ports: 85
Message wait Indicator
Dial by Name
Call forward to Mobile
Parallel Ringing Support
DISA
Multiple Devices per User: 1
Maximum call length configuration feature
Paging
Auto-Attendant
Auto-Attendant Type: Software
Maximum Auto Attendant : Unlimited
Concurrent calls per Auto Attendant: 500
Customize Caller Greetings
Mobile Collaboration Client
Mobile Clients Name: Avaya OneX Mobile
Supported OS: IOS, Anroid
Make or receive calls via Wi-Fi/3G/4G
IM
Presence Support
Conference Control
Location aware using GPS
Video Resolution Type: N/A
Desktop/Tablet Soft collaboration Client
Supported OS: Windows, Mac
IM Support
Presence Support
Conference Controls
Corporate directory access
Click to Call
Integrated Web Collaboration
Web-Based Collaboration Client
Integrated Functionality (Additional Server): Integrated Functionality
Supported Browsers: Internet Explorer 8+, Firefox, Chrome, and Safari
Click to make and receive calls
Presence and IM
Corporate directory access
Audio Conferencing Capability
Integrated Audio Conferencing
Conferencing Type: Adhoc/Scheduled
Parties per Conference: 256
Concurrent Adhoc Conference: 2
Concurrent Schedule Conference: 2
Video Capability
Integrated Video Capability: Internal
Point to Point
Point to Multi Point
Integration with Room Based End points (H.323/SIP)
Video Resolution Supported: QCIF to 1080p
Video with Content sharing
Conferencing Type: Meet-me/Scheduled)
Number of Video Conferencing Ports: 1
Participants per Conference: 6
Web Conferencing Capability
Integrated Web Conferencing
Concurrent Web Conferences: 10
Voice Mail Capability
Voice Mail Redundancy
Number of Voice Mail Ports: 500
Number of configurable Voice Mail Boxes: 3000
Voice Mail to Email
Voice-recognition to check voicemail
Call Center features
Number of Agent Supported: 250
Number of Supervisor supported: 250
Inbuilt inbound ACD: External Applicace
Multi-Channel Support: Chat, SMS, Email, Fax  
Inbuilt Outbound: Preview
Single Agent UI
Skill Based Routing
Historical Reports
Number of Built in Reports: 100
Export Reports to External DB
Native CTI Integration
Supervisor dashboard
wall board support
Integrated IVR
IVR with Database dip support
Call Back Support
Call Center feature on: Extra Server
Integrations
Integration with Outlook
MS Lync Integration: External Application  
Integration with LDAP/AD for Directory Sync
IM/Presence Fedration with Applications: Outlook, Lync and SFDC
VPN Less Access Support for Remote Users: SBC Required
Management
Single Administration for Telephony/Collaboration
Administration Client Type: Browser
Centralized Management for Main & Remote sites
Licensing
1: Basic Edition
2: Essential Endition
3: Proffered Edition
Warranty
Phones: 90 Days
PABX Appliance: 1 Year Pre Paid
Avaya IP Office Select Reviews

Avaya IP Office Select - Unified Communication PBX

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